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Fredrik Aronsson
Interaction designer
ABOUT
Svenska Spel is a gambling company, easily compared with Unibet. They were in need to understand how their Younger uses their service and what they do when they interact with a problem.
This project examined the younger customers betwwen the age of 18 and 29. The purpose of the project was to describe how a good customer service experience could work and look like in mobile devices.
MADEIT CREDITS
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Fredrik AronssonUX Researcher